Readers are served at 6 circulation departments, in 8 specialized reading rooms and offices of 38 academic chairs. By the electronic library account, authorized users get access to full-text resources of the electronic catalog and to remote ordering services.
Within the framework of the «Unified Library Card for Kharkiv Universities» project, all library users are entitled to free use of interlibrary loan and electronic document delivery services, and use resources of another 28 academic libraries of Kharkiv. About 20,000 readers visit the library annually, and the circulation is more than 1,200,000 items. Original space-planning solutions and modern design ensure the comfortable staying of users, and the lighting system takes into account the psychophysiological features of the simultaneous readers' work with paper and electronic documents.
The complex information system of the library coordinates the work of: data processing center; control and management systems for access into the library; video surveillance system; library automation based on radio frequency identification (RFID) technology; alerting system; reliable power supply. This system also provides formation and reliable storage of resources, automation of all technological processes, staff and readers safety. Wi-Fi technology was implemented. Transformation of the library's information infrastructure with the simultaneous usage of local and cloud services raises the level of users’ mobility. Based on «Office 365 for Education», Cloud services were organized.
By the beginning of 2020, the library's holdings totaled 1,380,958 items, of which — 482,018 scientific publications. For the period from 2015 to 2019 the library received 23,639 items for a total amount of about 2,260,000 UAH, of which 6.412 items were donated by the authors and readers of the library for the amount over 573,000 UAH.
Library's resources are integrated into many world specialized scientific information search systems and international catalogs. Information about main library electronic resources is included into the informational portal «Science of Ukraine: Access to Knowledge» of the National Library of Ukraine named after V. I. Vernadsky (sigla of NTB NTU «KhPI» — NRLU0001163), and the NTB NTU «KhPI» electronic catalog is included into the distributed search of the NBUV.
The motto of the Library which sounds like «We are open for comers and goers, regardless of their place of work and study» helps to attract different categories of people to the readership.